Natural Dried Goji Berry

Domestic return and exchange:

According to the provisionsof the Consumer Protection Law, Magifra accepts the consumer return within 7days from the receipt of the goods. If it exceeds 7 days, Magifra won’t acceptany goods returned or exchanged.

Dear Sir,

Please pay attention to thefollowing part:

◎Magifra will sendgoods to customers within 7 days after receiving orders, and the seven-daycommodity appreciation period is not a trial period.

◎If the product isdamaged due to non-human factors, such as damage due to non-human factors, orthe packaging process is incomplete, please take photos and notify our customerservice staff as soon as possible, we will carry out the goods defective or damaged.Identify and send new products to you as soon as possible.

◎ All customers whoneed to return or exchange goods need to send E-mail or call to Magifra, and pleasealso provide order number, return, exchange reason, your name and contactnumber, E-mail address to contact.

◎If the goods youordered is no problem and you want to return, the returned goods must be in anew state, including the main merchandise, manual, registration reply, andperipheral parts, together with the original packaging, otherwise Magifra hasthe right to refuse to accept the return.

◎If the goods aredamaged, damaged, worn, scratched, dirty, damaged or damaged due to humanfactors caused by improper use of the consumer, or if the invoice oraccessories are not completed, the return will not be accepted. .

◎ If the productitself or the shipping process leads to new products, the new product can bereplaced within 7 days of arrival.

Return policy

1. Food and agriculturalproducts are consumable goods. Due to the special attribute of the goods andthe existence of methods, the goods may be damaged if the distribution processis improper, or the goods themselves may be returned. If it is opened and eaten,we do not accept return after opening because of the safety.
2. After the goods aredelivered to the buyer, please check the products as soon as possible. If thegoods are defective or the contents of your order are incorrect, please useyour "Original Order" page (in your email address) to fill in themessage within three days. We will notify you that we will deal with it as soonas possible. We will not accept the compensation if it is overdue or not properlysaved.
3. We can not accept thereturn if the product itself is good because each person's subjective consciousnessand use is different.
4. For international returns, we will not reimburse for customs,import duties and taxes. These charges are the sole responsibility of thebuyer. In the event a package is refused, carrier will return the package to usand charge us return fee. We will reserves the right to charge a 15% restockingfee plus any return fees charge to us in order to recover the refused package.We will not refund any shipping costs once an item is refused. Your refund willbe processed once we receive your returned item in 14 business days.